Frequently Asked Questions
Everything You Need to Know About Booking Good and Handy Home Solutions
Booking a handyman shouldn't feel like a guessing game. Below are the questions Peninsula homeowners ask us most often — covering how our flat-rate pricing works, why we cap projects at a certain size, what jobs need a licensed specialist instead, and how fast we can actually get to your door.
If you don't see your question here, give us a call and we'll walk you through it.
What's the difference between a handyman and a remodeling contractor?
Think of us like an urgent care clinic versus a hospital surgical wing. We patch a leaking gutter, replace a section of fence, or fix a broken cabinet door — all in 48 hours. Whole-system replacements like a new gutter run or roof tear-off need a remodeler.
Why don't you charge a trip fee like other contractors?
Most companies tack on a flat fee just for showing up. We don't — we'd rather you only pay for actual work. Mileage, parking, or 3rd-party app fees may appear when they apply, but there's no charge to simply pull into your driveway.
How does flat-rate pricing work versus time and materials?
With time-and-materials, the meter runs while we work, so a slow day costs you more. Flat-rate means we quote one price for the job, and that's what you pay. Good and Handy Home Solutions also bundles discounts when you stack multiple small repairs into one visit.
How fast can you actually get to my house?
Standard jobs land within 48 hours of booking. Need it today? Same-day service is possible with a priority booking fee, and that fee scales up if the work falls outside normal business hours — similar to how a same-day doctor's visit costs more than a scheduled one.
Can you install an appliance I bought from a 3rd-party app or retailer?
Yes — dishwashers, light fixtures, curtain rods, mounted TVs, all of it. Note that if the install requires us to coordinate through a 3rd-party app or retailer portal, a small application fee may apply to cover that admin overhead, but the install itself is flat-rate.
